We want to give you confidence in you purchase so here at Dreaming London we offer a 14 day returns or exchange policy.
If we don’t get it right the first time, we sure as will the second time round!
To be eligible for a refund the item must be unworn, unwashed and still with its original tags. Think: How would you like to receive something you ordered online?
The goods and the cost of returning them is your responsibility until they reach us here at Dreaming HQ, so we encourage using a tracked service.
If an exchange is requested, we will happily ship out the new size at no extra charge.
We aim to process all orders within 3 working days. However, during busy periods such as the holiday season, processing orders may take longer.
Orders are only processed Monday to Friday (excluding UK Bank Holidays)
We send all items with Royal Mail using their Tracked 48 service. International orders are also sent tracked for your peace of mind.
Customers are responsible for the local duties and taxes where applicable. This is not the responsibility of Dreaming London.
Please contact your local authority if a problem arises, every country has a different policy.
Dreaming London is not responsible for lost, stolen or courier-delayed packages.